Learner Outcomes: Upon completion of this course, attendees will be able to:

  1. Describe the organizational planning necessary for a DON.
  2. Verbalize the DON Role in budget management in relation to resident acuity and staff management.
  3. Describe the essential steps in safety management of resident care.
  4. Identify key systems (Falls, Wounds, Infection Control, Pain, etc.) and how to ensure evidence based policies and procedures as well as consistent implementation are instituted.
  5. Verbalize the necessary key human resource “need to knows” for the DON.
  6. Describe the importance of relationships: Residents, Families, Administrator, IDT, Nursing Management Team, Staff, Medical Director, Pharmacy Consultant, Hospital Discharge Planners and Surveyors.
  7. Describe the DON’s role in medication management in the facility
  8. Verbalize the necessary staff education components
  9. Verbalize the DON’s role in oversight of MDS, Medicare management, reimbursement and related documentation systems.
  10. Verbalize the DON’s role in oversight of the facility nursing documentation system and follow through
  11. Describe the DON role in preparation and management of the survey process.
  12. Identify the DON’s role in Quality Assurance and QAPI in the facility.